Telephone: +44 (0) 1793 388 660

  Fax: +44 (0) 1793 831006

© 2011 apd research & development ltd

Benchmarking, research & enterprise feedback management

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Remote Support

Phone Support

Video FAQs

With your express permission, our apd technical support team can connect directly to your computer to assist you with our products.

To do this, first telephone our support team on +44 (0)1793 388660  and request remote technical support explaining which product you need assistance with.

When prompted, click the icon below and follow the following instructions:
When you have clicked the link, you will need to click RUN and the RUN again This will present you with the "apd technical support" panel When asked simply tell the technical support team the ID number and Password number from that panel
 

apd telephone support is available across 3 times zones:
AsiaAustraliaEurope

Before calling you may find the answer you need in the video and written FAQ section in the client only area.

If you have forgotten your password then you can request a reminder to be sent to your email address.

To speak to telephone support, please telephone +44 (0)1793 832660 , or click on the icon below to request a call-back from one of our techincial team.

To view the online demonstration of apd products and sevices, you will need to login to the client zone.

If you have forgotten your password then you can request a reminder to be sent to your email address

Video FAQs available include:
360osi - Australia & New Zealand360osi - Mainland Europe360osi - Middle East360osi - United Kingdon360ois FlightraxNPS NSIPulse

Simon Newton 3
Remote Support

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