APD Global Research has been appointed to Northern Powergrid’s approved supplier framework for research – enabling it to provide research support to any of the company’s business units.
The appointment, which started in spring 2019, sees APD become one of seven research suppliers, of varying levels of expertise and specialisms, selected by the Northern Powergrid stakeholder relations team. The appointment follows a stringent approval process by the regulated electricity network operator which will enable work to be commissioned through the framework. This can be directly for smaller pieces of work or via a tender process for larger projects.
Projects already planned for 2019 include various stakeholder research; consumer insight; and brand awareness. APD will offer its range of automated and bespoke research solutions within the framework including Voice360, Talkback360, Bespoke Insight and Consultancy Services.
“To receive official framework supplier status from an organisation such as Northern Powergrid demonstrates that we have the expertise to deliver robust research services that support our clients as they seek to develop their business and deliver for their customers,” said Kathryn Courtenay-Evans, managing director of APD UK.
“To get to this point has required investment in time and team resource, and we are ready to start providing the solutions required by Northern Powergrid so they continue to provide the highest levels of customer service. We very much look forward to officially kick-starting our working relationship and assisting Northern Powergrid as it looks for innovative ways to deliver smart, customer-focused energy solutions today and into the future.”
Northern Powergrid, a subsidiary of Berkshire Hathaway Energy, employs 2,700 people and manages the electricity network that powers everyday life for eight million people across 3.9 million homes and businesses in the North East, Yorkshire and northern Lincolnshire.
APD’s new Northern Powergrid approved supplier framework status is one of several projects which continue to build on the research company’s record year in 2018, which saw the business grow revenue by 32%.