APD Global Research has reported a record year in 2018 with revenue growth up 32%. Increased demand for Voice and Talkback 360 Customer Experience platforms across the UK, mainland Europe
Customer Experience platform and Market Intelligence specialist APD Global has appointed Paul Turner as its new Australian MD. Paul Turner is already Executive Chairman of APD Global and will be
APD Global Research Partners with Feefo to Increase Service Excellence Visibility and Boost its Clients Website Traffic
APD Global Research has announced an exciting new partnership with global reviews and insights company, Feefo. The partnership will enable existing customer experience and service reviews to be turned into powerful outward-facing Feefo ratings, linking internal and external metrics in one seamless process.
Forterra plc, the UK’s leading supplier of heavy building materials has appointed APD Global Research to manage its customer satisfaction programme. In a buoyant housebuilding sector where demand for bricks