We are a disruptive technology company in the automotive and aviation sector with a strong presence and innovative focus on customer engagement, feedback and behavioural compliance
Since 2003, APD has been a global pathfinder in delivering connected intelligence to measure the impact of customer engagement and supplier management on the retention, recommendation and loyalty of customers to brands and products
Read MoreSince 2006, APD Australia has been delivering its consultative approach to customer lifecycle management as a trusted advisory and customer research business, employing specific individual and group coaching programs to our clients and customer feedback platforms that deliver data driven insights for our research customers
Read MoreSince 2019, APD's conduct compliance online platform has informed Lenders, Brokers and Motor Dealers on whether their FCA obligations are being met by monitoring feedback from consumers in realtime and the evidencing of outcomes through online live dashboard reporting
Read MoreOur award winning end to end customer feedback platform collects, analyses and reports insights, 24/7
Learn MoreRetention360 enables OEMs to identify customer movement and value to the brand of retention
Learn MoreHarness the power of our AI platform to uncover trends and truths in customer feedback
Learn MoreSpecially adapted version of APD's award-winning Voice360 CX platform for Brokers
Learn MoreOur agile App gives customers the power to communicate spontaneously when they choose
Learn MoreAirline passsenger satisfaction programmes deliver real-time insight from 36,000 feet
Learn MoreAPD'S re-analysing AI tool which uncovers deep learning insights hidden in existing research data
Learn MoreTo read a summary of the June 2024 Startline User Car Tracker report conduced by APD Global, please click on the link to download.
Read MoreTo read a summary of the May 2024 Startline User Car Tracker report conduced by APD Global, please click on the link to download.
Read MoreTo read a summary of the April 2024 Startline User Car Tracker report conduced by APD Global, please click on the link to download.
Read MoreTo read a summary of the March 2024 Startline User Car Tracker report conduced by APD Global, please click on the link to download.
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