Connected Intelligence & Solutions

Since 2003, APD Global Research has been the pathfinder in delivering connected intelligence to measure the impact of customer engagement and supplier management on the retention, recommendation and loyalty by customers to brands and products. APD Global platforms and linked programmes deliver to multiple industry sectors, full end-to-end VOC and CX contact logistics, analysis and 24/7 online dashboard reporting on 7 continents, 52 countries and in 26 languages.

Voice360, Talkback360, insight & Consultancy, Compliance360

360° Toolbox

Our platforms and programmes are fully compatible with all major third party CRM & CX products through advance APIs and tailored to suit a specific customers requirements


Case Studies

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