Since 2003, APD has been a leader in providing connected intelligence to measure how customer engagement and supplier management impact customer retention, recommendations, and loyalty to brands and products
Read MoreSince 2006, APD Australia has been delivering its consultative approach to customer lifecycle management as a trusted advisory and customer research business, employing specific individual and group coaching programs for our clients and customer feedback platforms that deliver data-driven insights
Read MoreSince 2019, APD's conduct compliance online platform has informed Lenders, Brokers and Motor Dealers on whether their FCA obligations are being met by monitoring feedback from consumers in realtime and the evidencing of outcomes through online live dashboard reporting
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