Founder, CEO & Chairman
Paul is widely recognised as a pioneer in developing connected intelligence to analyse customer experience data and facilitate process and cultural change within companies striving for world-class performance.
Client Service Director
Karl's wide-ranging remit includes responsibility for supporting existing customers and growing new client opportunities.
Research Insight Director
Andrew leads APD’s research projects and programmes, ensuring they meet the highest professional standards.
Head of Finance
Mark has over 30 years of diverse and successful experience in financial and operational management across multinational and SME organisations.
Administration
Andrea has a wealth of knowledge in administration at the senior management level with the British Army, Holden, Arnott’s, Hewlett Packard, and as Director of her own retail business.
Delivery Manager
With 14+ years of experience building state-of-the-art enterprise solutions using LAMP and JavaScript technologies, Harpreet oversees the IT development and support teams in Australia and the UK.
